kompas138Privacy Policy
This page describes what we collect when you use kompas138 and how we keep that data protected. We at kompas138 take your privacy seriously. When you create an account, deposit funds, or play games on our platform, we collect certain information to verify your identity, process your payments, and improve your experience. We do not sell your data to third parties, and we use industry-standard encryption to keep your information secure.
Our privacy practices comply with applicable data protection regulations. We operate across multiple jurisdictions, including users in Jakarta, Surabaya, Bandung, Medan, and Semarang. This policy explains what data we collect, how we use it, who we share it with, and what rights you have over your information.
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team through the help section in your kompas138 account.
What Data We Collect on kompas138
We collect different types of information depending on how you use kompas138. When you register an account, we collect your name, email address, phone number, and date of birth. We use this information to create your account and verify your identity.
When you deposit or withdraw funds, we collect payment information. For bank transfers via BNI, e-wallet, mobile banking, or local payment, we record your account number and transaction details. For digital wallets like online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, we record your wallet identifier and transaction history. We do not store your full banking credentials—only the information needed to process your transactions.
When you complete KYC verification, we collect a copy of your government-issued ID and proof of address. We use this information to confirm your identity and comply with anti-money-laundering regulations. We store these documents securely and access them only when necessary for verification or legal compliance.
When you use kompas138, we collect information about your activity. This includes the games you play, your bets, your account balance, and your login history. We use this data to detect fraud, prevent abuse, and improve our platform. We also collect technical information such as your device type, browser, IP address, and approximate location (country or region level, not precise GPS).
We do not collect more data than necessary
We collect only the information required to operate kompas138, verify your identity, process payments, and comply with law. We do not track your browsing outside kompas138 or sell your data to advertisers.
How We Use Your Data
We use your data for several purposes. First, we use it to operate kompas138—to create your account, process your deposits and withdrawals, and settle your bets. Second, we use it to verify your identity and comply with legal requirements such as KYC and anti-money-laundering rules. Third, we use it to detect and prevent fraud, abuse, and unauthorized access to your account.
We also use your data to improve kompas138. We analyze how users interact with our platform to identify bugs, optimize performance, and develop new features. We may send you service-related emails, such as notifications about your account, payment confirmations, or important policy changes. We do not send marketing emails unless you opt in.
- Account operation
- Creating your account, processing transactions, settling bets
- Verification
- Confirming your identity and compliance with regulations
- Fraud prevention
- Detecting suspicious activity and protecting your account
- Platform improvement
- Analyzing usage patterns and developing new features
Third Parties and Data Sharing
We share your data with third parties only when necessary to operate kompas138 or comply with law. Our payment processors—including mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—receive your payment information to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to complete transactions.
We may share your data with law enforcement or government agencies if required by law or court order. We may also share aggregated, anonymized data with analytics partners to understand platform trends. This data cannot identify you personally.
Our servers may sit outside your jurisdiction. Your data may be processed in countries with different data protection laws. By using kompas138, you consent to this international data transfer. We take steps to ensure your data is protected regardless of where it is stored.
Cookies and Tracking
We use cookies to remember your login information, preferences, and activity on kompas138. Cookies are small files stored on your device that help us recognize you when you return. You can disable cookies in your browser settings, but this may affect your ability to use kompas138.
We do not use cookies to track you outside kompas138. We do not share cookie data with advertisers or third parties for marketing purposes.
Your Rights and Choices
You have the right to access, correct, and delete your personal data. You can update your account information at any time through your kompas138 account settings. If you wish to delete your account and all associated data, contact our support team. We will delete your data within a reasonable timeframe, except where we are required by law to retain it.
You have the right to object to certain uses of your data, such as marketing communications. You can opt out of non-essential emails by clicking the unsubscribe link in any email we send. You also have the right to data portability—we can provide your data in a portable format if you request it.
Data Security
We use industry-standard encryption and security measures to protect your data. Your password is encrypted and never stored in plain text. Your payment information is encrypted during transmission and storage. We conduct regular security audits and maintain strict access controls—only authorized staff can access your personal data.
While we take security seriously, no system is completely risk-free. If you suspect unauthorized access to your kompas138 account, change your password immediately and contact our support team.
How Long We Keep Your Data
We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. Account information is typically retained for seven years after account closure to satisfy anti-money-laundering and tax requirements. Payment records are retained for the same period. You can request deletion of non-essential data at any time, subject to legal retention requirements.
Jurisdiction and Compliance
Our services are available only where local law permits. Users are responsible for verifying that their access and use of kompas138 comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. This privacy policy is governed by applicable data protection regulations in the jurisdictions where we operate.
Contact kompas138
If you have questions about this privacy policy or how we handle your data, contact our support team through the help section in your kompas138 account. We will respond to your inquiry within a reasonable timeframe. If you believe we have violated your privacy rights, you may also file a complaint with the relevant data protection authority in your jurisdiction.
This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on kompas138 and updating the effective date. Your continued use of kompas138 after such changes constitutes your acceptance of the updated policy.